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Effective online communication can help you retain employees that don’t make you cringe

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By Eve Mayer, Sponsored By Microsoft 

Some employees make you cringe. Some make you nervous when they take a breath in preparation to open their mouth and say something. You never know what is about to come out. It’s edgy, but not the good kind of edgy that keeps you riveted. It’s the edgy that forgets the edge exists and often leaps past it. Their communication skills are just slightly askew either in person, online, or in some rare and amazing instances, both.

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